Blue Ocean Thinking: Your Guide to Making Competition Irrelevant
Ever feel like you're caught in an endless cycle of outdoing others, where the primary game is just to stay ahead, even by a little? It's a sentiment echoed by entrepreneur Peter Thiel, who famously stated, "Competition is for losers." No matter your field, the pressure to constantly vie with other market players can be exhausting. If the idea of sidestepping this relentless battle appeals to you, then exploring a different kind of strategic thinking might be exactly what you need. This isn't just a fleeting idea; it's a robust approach that many businesses have used to redefine their industries.
The Allure of Uncontested Waters
Imagine you're preparing for a dive. You're given two choices. Option one: plunge into crystal-clear, blue waters, rich with diverse life, an untouched realm you'll explore solo. It might feel a bit daunting, but the promise of a unique, unparalleled experience is immense. Option two: swim along the crowded coast, where countless other divers stir up the water, everyone straining to glimpse the same familiar sights.
Many new ventures, unfortunately, drift towards the second option, diving into what we can call a "scarlet ocean." This market is characterized by intense competition. Here, companies battle for the same customers, adhering to unspoken, rigid rules of engagement, all trying to seize a piece of existing demand. As more competitors jump in, profits tend to shrink. Ideas are often mirrored, products become almost indistinguishable, and the relentless fight can metaphorically turn the waters red. Starting a new business is challenging, and in this race for profit, it’s common to see companies follow well-worn paths, essentially creating variations of existing businesses.
Consider brand loyalty. For a long time, consumers might have consistently chosen a particular brand, believing in its quality. But then, a similar, often cheaper, alternative appears. Suddenly, that steadfast loyalty is tested, and customers may well shift their preferences. In such an environment, standing out becomes increasingly difficult. A study of 108 organizations revealed a telling statistic: 86 percent of their business strategies focused on improving existing products, operating squarely within the red ocean. These efforts yielded an average profit share of only 39 percent. In contrast, the mere 15 companies that aimed for the blue ocean – developing entirely new market offerings – generated a staggering 61 percent of the total profit. Clearly, there's something incredibly promising about these blue waters.
The Cornerstone: Value Innovation
So, what defines this more promising path? At its heart is Value Innovation. This isn't just about creating value; it's about creating exceptional value for customers while simultaneously driving down costs. It sounds like a paradox, doesn't it? How can value increase if costs are reduced? Value innovation is achieved when a company masterfully blends new value with practicality, attractive pricing, and efficient cost structures. It's about making the competition irrelevant by creating a leap in value for both the company and its buyers.
Let's look at Cassella Wines from Australia. Despite the U.S. wine market being fiercely competitive, they rose to become an industry leader through value innovation. They were among the first to analyze the potential for a blue ocean using a "strategic canvas." This tool serves two main functions: first, it paints a clear picture of the current market, showing where competitors are investing and what product characteristics they emphasize. Second, it illustrates the value customers receive for their money – a snapshot of the market. Typically, premium wines all follow a similar strategy: high price for high quality across the board. Budget wines, conversely, mean low price and generally lower quality.
Reshaping the Market: The Four Actions
Having mapped the existing market, Cassella Wines employed a powerful blue ocean tool: the "4-Action Model." This framework poses four key questions to challenge an industry's strategic logic:
- Eliminate: Which factors that the industry takes for granted should be eliminated?
- Reduce: Which factors should be reduced well below the industry standard?
- Raise: Which factors should be raised well above the industry standard?
- Create: Which factors should be created that the industry has never offered?
The first two questions help to cut costs, while the latter two aim to lift buyer value and create new demand. Cassella Wines applied this model effectively. They eliminated factors like complex wine terminology, the emphasis on aging, and the associated costs of storing wine in oak barrels. They reduced the range of wines offered, focusing primarily on a white Chardonnay and a red Shiraz, simplifying choice and further cutting costs.
Simultaneously, they raised the price point above budget wines, yet kept it significantly lower than premium offerings. Most importantly, they created a new image and appeal for wine. They designed a simple, original label for their wine, "Yellow Tail," and targeted those who didn't typically drink wine. Many consumers, it turned out, preferred beer or cocktails because they found wine selection intimidating. Yellow Tail was positioned as a fun, accessible drink for parties, appealing to beer and cocktail drinkers as well as traditional wine consumers. Within two years, it became the fastest-growing brand in both Australian and U.S. wine history, and the leading imported wine in the USA, surpassing even French and Italian offerings. Cassella Wines didn't just compete; they expanded the market, attracting a whole new segment of consumers.
Six Paths to Discovering Your Blue Ocean
Finding such a blue ocean, a new market space free from competition, might seem like a monumental task. However, there are practical approaches, often referred to as the Six Paths, to guide this discovery:
1. Analyze Functional and Emotional Appeal
Industries often compete either on price and function (functional appeal) or on buyers' feelings (emotional appeal). Coffee, for example, is largely a functional product. Yet, Starbucks transformed it into an emotional experience – a place to relax, work, or meet friends. Conversely, the Japanese hairdressing chain Quick Beauty took an emotional service and made it functional. A traditional men's haircut in Japan was a lengthy ritual involving hot towels, massages, and more, with the actual cut taking only a fraction of the time. Quick Beauty eliminated the ceremonial aspects, focusing on speed and quality for time-pressed customers. The lesson? If an industry leans heavily one way, exploring the opposite appeal can unlock new value.
2. Consider Alternative Industries
Companies compete not just with direct rivals but also with businesses in alternative industries that offer different products or services fulfilling the same function. For personal finance management, one might hire an accountant, buy software, or simply use a pencil and paper. These are alternatives – very different in form, yet serving the same core purpose. Henry Ford revolutionized the automotive industry with the Model T by making cars affordable for the masses. His inspiration for the assembly line came not from other car manufacturers, but from observing slaughterhouses and grain mills – alternative industries. Similarly, NetJets carved out a blue ocean in air travel. Business travel often meant choosing between expensive commercial flights or the even costlier option of a private jet. NetJets introduced fractional ownership of private jets, offering the convenience, speed, and comfort of private travel without the full ownership burden, at a price point that attracted a wider audience. Look at what factors make customers choose between your industry and alternatives.
3. Consider Additional Products and Services
Think about the customer's entire experience, not just the core product. What happens before, during, and after they use your offering? Going to the cinema isn't just about the film; it might involve finding parking or arranging childcare. While few cinemas offer childcare, it represents a potential blue ocean. British kettle manufacturers faced falling sales despite the cultural importance of tea. Philips Electronics saw an opportunity by addressing a related problem: limescale buildup from hard water, which frustrated consumers more than the kettles themselves. They created a kettle with a filter, solving a larger user problem and turning a red ocean blue.
4. Consider Strategic Groups within Industries
A strategic group consists of companies within an industry pursuing similar strategies. For example, luxury car brands compete with each other, and economy car brands do the same, often not viewing each other as direct competitors. However, customers can and do switch between these groups based on changing circumstances or priorities. Someone buying an expensive car values luxury; an economy car buyer prioritizes price. A blue ocean can be found by understanding the factors that drive these choices and then offering a product that appeals across groups. Toyota did this with Lexus, creating a premium car at a more accessible price point, attracting customers from both luxury and less expensive segments. The aim is to combine the most attractive factors from different strategic groups.
5. Consider Consumer Groups (Buyers, Users, Influencers)
Often, the purchaser, user, and influencer of a product are different people. The pharmaceutical industry, for instance, traditionally focused on doctors (influencers). By shifting focus, new opportunities can arise. The Danish insulin manufacturer Novo Nordisk created a blue ocean by directly addressing patients, the users. They discovered that the primary difficulty was the inconvenience of insulin injections, which involved complex manipulations. So, they developed the NovoPen, an easy-to-use insulin delivery system resembling a fountain pen. This innovation, which allowed even visually impaired patients to dose correctly, transformed Novo Nordisk from a mere insulin producer into a broader diabetes care company and a world leader in the field. Always seek feedback from all consumer groups; they can reveal unmet needs.
6. Look to Tomorrow: Shape External Trends
All industries are subject to external trends. Identifying these trends early and understanding how they can create new value for customers is key to creating blue oceans. Netflix, for example, was among the first to recognize the potential of internet streaming and built its platform accordingly, fundamentally changing how we consume entertainment. Monitor changes that are likely to impact your industry and ask how they can be leveraged to enhance customer value and redefine market boundaries.
By thoughtfully applying these principles and frameworks, it's possible to shift from battling in crowded red oceans to navigating the clear, open waters of a blue ocean, where the competition becomes, quite simply, irrelevant.
References:
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Kim, W. C., & Mauborgne, R. (2015). Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant. Harvard Business Review Press.
This foundational book introduces and comprehensively details the core concepts discussed, such as "Red Oceans" versus "Blue Oceans" (primarily in Chapters 1 and 2), the principle of "Value Innovation" as the cornerstone of Blue Ocean Strategy (Chapter 3), and the analytical tools like the "Strategy Canvas" (Chapter 2) and the "Four Actions Framework" (Eliminate-Reduce-Raise-Create), which is central to reshaping market boundaries (Chapter 2). The "Six Paths Framework" for creating blue oceans is systematically explored in Chapter 4, providing the basis for the six approaches outlined in the article.
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Thiel, P., & Masters, B. (2014). Zero to One: Notes on Startups, or How to Build the Future. Crown Business.
While not solely about Blue Ocean Strategy, Thiel's work strongly resonates with the idea of creating new markets rather than competing in existing ones. The famous assertion "Competition is for losers" (often discussed in the context of Chapter 3, "All Happy Companies Are Different," where he argues for the value of monopoly achieved through unique creation) underscores the philosophical alignment with seeking blue oceans where one can establish a unique and dominant position, rather than engaging in incremental improvements within a crowded field. This supports the article's opening sentiment.